Store Information

What are your store hours?

Our Store hours are 11am to 6pm Monday through Saturday and 12pm to 6pm on Sundays

We are located in the Fashion Valley Mall at 7007 Friars Road, Suite 390A, San Diego, CA 92108. We are on the ground level, close to Bloomingdales.

Yes, our Showroom is open and we look forward to seeing you!

No, you do not need an appointment at this time. We are practicing social distancing so there may be a short wait depending on occupancy.

You can reach us by phone (619) 684-6014 or email us at

Repairs and Services

As an Official Rolex Jeweler, we are authorized to receive your Rolex watch for servicing. After careful examination of the case and bracelet, the watchmaker extensively tests and inspects the movement to determine the service procedures and replacement parts that will be necessary to ensure your watch meets Rolex's uncompromising performance requirements. For more information on Servicing your Rolex, Click Here.

After shipping your watch to the Rolex Service Center, a Rolex-trained watchmaker will thoroughly inspect and examine your watch. A complete overhaul takes a minimum of four to six weeks depending on the condition of your watch.

No, you do not need to make an appointment but we do suggest calling us to ensure a staff member will be available to accomodate you at your desired time.

We do not have a watchmaker onsite at this time but we are able to receive your Rolex watch for servicing and repairs. To learn more about Servicing your Rolex watch, Click Here.

Rolex recommends servicing your Rolex timepiece with an Official Rolex Retailer or Service Center approximately every 10 years depending on the usage and model. This will guarantee the accuracy, precision, and waterproofness.


All sales are final. We cannot accept exchanges or returns of new Rolex watches.